Belle, WV's #1 Property Restoration Company

Yes. We're based in Charleston, a short drive down the valley from Belle, and we serve the whole town along with Dupont City, Rand, Malden and Chesapeake. We handle water damage restoration, fire damage, mold remediation, sewage backup cleanup and commercial water damage, and we also offer carpet cleaning and air duct cleaning. Call (304) 395-3925 any hour of any day and a real person will answer the phone.

Mostly because of where the town sits. Belle is built on level ground beside the Kanawha with hills rising behind it, so rain runs down the slopes quickly and then has nowhere to go once it reaches the flat. Groundwater rises during long rains, especially when the river is high, and pushes into crawl spaces and basements. Homes near the foot of a slope also catch runoff against the foundation. We look at all of it before we set up drying.

Turn off the main water valve if the source is a pipe or fixture and you can get to it safely. Stay out of standing water anywhere near electrical outlets or appliances. Take photos and video before you clean up or move anything, because your insurer will want to see it. Then call a restoration company right away instead of waiting a day to see whether it dries. The longer water sits, the deeper it soaks into drywall, framing and subfloors.

Yes. Basements and crawl spaces are usually the first places water shows up in Belle, whether it's groundwater after a long rain or a pipe that let go under the floor. Leaving that water in place lets it soak floor joists and insulation and pushes humidity up into the living areas, where it feeds mold. We remove standing water, take out insulation that can't be saved, run commercial drying equipment and check readings until the space is truly dry.

They have different ones. Homes built in recent years usually avoid corroded galvanized pipe and old cast iron drains, but they can still flood from a sump pump that quits in a storm, a burst washing machine hose, a leaking dishwasher or a plastic supply fitting that cracks. Older Belle homes add aging water heaters and decades old plumbing to that list. Either way, the response is the same. We stop the water, find all of it and dry it completely.

Usually in a day or two. Mold needs moisture, warmth and something to feed on, and a wet basement or soaked drywall in a humid Belle summer has all three. Damp crawl spaces close to the river give it an even quicker start. That's why the first few days after a leak matter so much. Fast extraction and commercial dehumidifiers dry materials before mold can take hold, which saves a lot of tearing out later on.

Yes. Our mold remediation starts with containment, so spores stirred up during the work stay in the affected area. We run HEPA air scrubbers, remove materials that are too far gone to clean, treat the surfaces that can be saved and dry everything to confirmed readings. We also track down the moisture that caused the growth, whether that's a slow plumbing leak, groundwater in a crawl space or runoff against a foundation, so the mold doesn't return.

Keep everyone, including pets, out of the area and don't try to clean it with household products. Sewage is Category 3 water and can carry bacteria and viruses that make people sick. Stop using sinks, tubs and toilets that drain into the overflow, and call a restoration company. We isolate the space, remove contaminated materials with protective gear, then clean, disinfect and dry everything. We also document the backup so you have records for your insurance company.

Yes. Fire damage reaches far past the room where the fire started. Smoke and soot drift through the house, coat walls and ceilings, get pulled into the ductwork and work their way into clothes, furniture and cabinets, and the odor sticks around if it isn't treated properly. Then there's the water from firefighting, which can soak floors and walls. We secure the property, clean soot from surfaces and contents, deodorize, dry out the water and get the home ready for repairs.

Talk it over with your insurance agent, because it's a fair question for a town on the Kanawha. Homeowners policies generally don't cover water that comes from outside, such as river flooding, surface water or runoff from the hills, and flood coverage is usually a separate policy. Homes on the low ground near the river or at the foot of a slope are the ones most worth asking about. We document the source and extent of every loss so your insurer has the facts.

It can, depending on the cause and your policy. Sudden damage from a burst pipe, a failed water heater or an appliance leak is often covered. Water from outside flooding usually needs flood insurance, and damage from a slow leak that went on for months is often excluded. Your insurer decides coverage, not us. What we do is document everything with photos, moisture readings and a written scope, and work with your adjuster through the whole process.

Yes. Our team is IICRC certified and follows IICRC standards for water damage, structural drying, mold remediation and fire and smoke restoration on every job in Belle. The IICRC is the organization that sets how this work should be done across the restoration industry, and following its standards keeps our process consistent from one job to the next. It also means your file has clear records that hold up when your adjuster reviews the claim.

Plan on three to five days of drying for most homes when work starts quickly. A basement that sat wet for a while, hardwood floors or a home where water traveled into several rooms can take longer. We check moisture levels on every visit and adjust the equipment as materials dry. Repairs follow once the readings confirm the structure is dry, and you'll get a realistic timeline after our first assessment along with regular updates.

Look for a musty odor that won't go away, water stains on ceilings or walls, paint that blisters, baseboards or door frames that swell and flooring that buckles or feels spongy. A basement that feels clammy after every rain is another sign, and so is a water bill that rises with no explanation. In older Belle homes, rust stains around pipes and fixtures can point to a slow leak. We use moisture meters and thermal imaging to find it.

Fans move air, but they don't take any water out of it. In a humid Belle summer, the air in a wet room is already close to its limit, so the moisture trapped in drywall, framing and subfloors has nowhere to go. Commercial dehumidifiers pull that water out of the air, air movers drive it out of the materials and moisture meters confirm when each one is dry. Skipping that step is one of the most common reasons homes end up with mold weeks later.

Yes. We handle water damage, mold, sewage and fire cleanup for offices, shops, restaurants, churches, apartment buildings and other commercial properties in Belle and the nearby communities along the Kanawha River. A business losing days to water damage loses money on top of the repair bill, so we move quickly, explain the scope before any work starts and work around your schedule when we can to get your doors open again.

No. We check first with thermal imaging and moisture meters to see how much water is inside the wall. If the drywall and framing are damp but not saturated, commercial drying equipment can usually pull the moisture out without opening anything. If the insulation inside the cavity is soaked, the water was contaminated or the readings won't come down, cutting the wall open is the right call. We base that decision on the numbers, and we'll show them to you.

Besides Belle, we serve Dupont City, Rand, Malden, Coal Fork, Chesapeake, Marmet, Shrewsbury, Chelyan, Cedar Grove, Glasgow and the rest of the Upper Kanawha Valley, plus Charleston, South Charleston, Dunbar, St. Albans, Nitro and Elkview. That covers communities within about 15 miles of our Charleston office, and we also serve Morgantown. If you're unsure whether we reach your street, give us a call and we'll tell you.

Call (304) 395-3925. We answer 24 hours a day, 7 days a week, weekends and holidays included, so you won't have to wait for morning to talk to someone. You can also send us a message through the contact form on this page or book online for carpet and air duct cleaning. For water, sewage or fire damage that's happening right now, a phone call is the quickest way to get help. Belle homeowners can count on a licensed, insured and IICRC certified team with a 5 star rating on Google.